HELP
DUE TO THE NATURE OF THIS LIMITED TIME AND LIMITED EDITION SALE, ALL SALES ARE FINAL. NO RETURNS, EXCHANGES, OR MODIFICATIONS TO YOUR ORDER WILL BE ALLOWED.
FOR CUSTOMER SERVICE, PLEASE E-MAIL YOUR ORDER NUMBER AND QUERY TO HELP@OFFSETOFFICIAL.COM
Orders
ORDER SHIPMENT AND TRACKING INFORMATION WILL BE SENT VIA E-MAIL (OR MOBILE IF SELECTED) ONCE YOUR ORDER SHIPS.
IN ORDER TO PROVIDE THE BEST CUSTOMER SERVICE, ANY CONCERNS REGARDING ORDERS MUST BE RECEIVING IN WRITING WITHIN 14 DAYS OF WITHIN THE DELIVERY OF THE ORDER.
Tax Information; Customs and Duties
SALES TAX IS APPLIED TO YOUR ORDER IN ACCORDANCE WITH INDIVIDUAL STATE AND LOCAL REGULATIONS. WE COLLECT SALES TAXES IN ALL APPLICABLE STATES.
FOR THIS REASON, AN ESTIMATION OF THE TAX CHARGE MAY BE ADDED TO YOUR ORDER TOTAL DURING THE CHECKOUT PROCESS. EXACT CHARGES WILL BE CALCULATED AUTOMATICALLY AFTER YOUR ORDER IS SHIPPED, DEPENDING ON THE ZIP CODE OF YOUR SHIPPING ADDRESS. THE FINAL AMOUNT WILL BE EQUAL TO OR LESS THAN THE ESTIMATED SALES TAX SHOWN TO YOU AT CHECKOUT. THE FINAL SALES TAX APPLIED TO YOUR ORDER WILL BE INDICATED IN THE SHIPPING CONFIRMATION EMAIL
INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ALL DUTIES, CUSTOMS, AND VAT TAX ON OR PRIOR TO DELIVERY. DUTY AND TAX RATES MAY VARY BY COUNTRY.
Shipping; Delivery
CUSTOMERS ARE SOLELY RESPONSIBLE FOR ENSURING THE ACCURACY OF ALL INFORMATION PROVIDED TO US AT CHECK OUT (E.G. SHIPPING ADDRESS, CUSTOMER INFORMATION, CREDIT CARD INFORMATION, ETC.). WE ARE NOT RESPONSIBLE FOR REJECTED ORDERS DUE TO IMPROPER INFORMATION. REFUSED PACKAGES WILL BE CONSIDERED FORFEITED AND ARE NOT ELIGIBLE FOR REFUND OR CREDIT.
WE ARE NOT RESPONSIBLE FOR ANY LOST, STOLEN OR DAMAGED SHIPMENTS. CUSTOMERS ARE RESPONSIBLE FOR PAYING ADDITIONAL SHIPPING AND HANDLING FEES TO HAVE THE ORDER RE-SHIPPED, IF AVAILABLE. THE BUYER ASSUMES ALL RESPONSIBILITIES OF CLAIMS MADE WITH THE SHIPPING CARRIER. PLEASE CONTACT CUSTOMER SERVICE WITH ANY QUESTIONS REGARDING CARRIER CLAIMS.
USE OF THIS SITE AND THE PRODUCTS AND SERVICES THEREIN ARE SUBJECT TO OUR TERMS AND POLICIES: TERMS OF SERVICE, PRIVACY POLICY.
THANK YOU.